Refund Policy

We accept a no questions asked 7 days return for our ready made products. Discounted products are not eligible for return. Returns and Replacements are eligible for products which are Un-used. We will process the refund only after receiving the product and checked for any usage and damages. 

Customer will receive a shipping label once the return is approved and it is customers responsibility to pack and keep the return parcel ready for pickup within the stupulated time period. 

If you have received a wrong product, wrong size or a product with manufacturing defect please intimate us (mail update.pitara@gmail.com and call +91 84461 96011) within 24 hours of receiving the package. We will assess the issue and get back to you with a solution as soon as we can.

If you have received a wrong product, wrong size or a product with manufacturing defect, the product has to be returned with original packaging and in unused condition. Upon receipt and checks by our teams, we will replace it with the right product, or a store credit will be issued.

We will not be able to accept returns after the 7 days return time period mentioned in the Returns Policy.